Customer Relationship Management (CRM) software focuses primarily on sales force automation and managing customer relationships. Configure, Price, Quote (CPQ) software plays a more specialized role in streamlining the configuration, pricing, and quoting workflows that occur during the sales process. Leading modern systems like NetSuite CPQ combine both CRM and CPQ functionality into a single platform to optimize quote-to-cash.
NetSuite CPQ Capabilities
NetSuite CPQ aims to shorten sales cycles, minimize errors, provide pricing consistency, and accelerate the transition from prospect to delighted customer. The system brings together key capabilities including:
Guided Selling
Intuitive questionnaires guide sales reps to ask the right discovery questions. This builds a precise understanding of each customer’s unique needs early in the sales process for more relevant product recommendations.
Dynamic Configuration
As customer needs are captured, NetSuite CPQ presents only immediately relevant configuration options and bundles. This simplifies the process for customers rather than showing them all possible product permutations upfront.
Pricing Management
Custom pricing logic accounts for volume discounts, one-off customer deals, currency conversions, and additional complexities that impact quoting accuracy. CPQ pricing integrates directly with NetSuite ERP data.
Document Generation
Accelerate sales velocity by instantly generating polished quotes and proposals from configured deals. Error-free documentation created in brand templates can then be shared via email and eSignature.
Approval Workflows & Alerts
Ensure pricing exceptions, discounts, and quotes meet defined margins and constraints. Conditional approval paths route deals to appropriate stakeholders when key thresholds are exceeded.
Analytics & Reporting
Understand quote-to-close ratios, common reasons for quote loss, average sales cycles, and other intelligence to fine tune processes. Reporting combines data from both CRM and CPQ modules in one system.
Omnichannel Commerce
Provide a consistent customer experience across all touchpoints including brick-and-mortar, ecommerce, telesales, and field sales channels.
Why SuiteRep Stands Out for NetSuite CPQ Implementations?
SuiteRep is an experience NetSuite partner and one of the global leaders in NetSuite implementations. As NetSuite ERP and CRM experts since 2006, SuiteRep’s consultants offer deep technical know-how combined with domain experience across 1000+ deployments.
For NetSuite CPQ specifically, SuiteRep is one of the most highly decorated partners having been recognized with awards including:
SuiteRep’s structured blueprint for NetSuite CPQ guarantees all unique customer workflows are captured and translated to configurations that maximize value. Here is what sets them apart for CPQ deployments:
Proven Methodology
SuiteRep follows an industry-leading 7-step process refined over 50+ CPQ engagements. This methodology ensures requirements gathering, configuration, testing and user adoption deliver rapid sales efficiency gains.
Technical Know-How
Beyond configuring out-of-box functionality, SuiteRep possesses specialized NetSuite development talent to build custom workflows, interfaces, and integrations tailored to each customer environment.
Adoption Services
The best software lacks impact without adoption. SuiteRep has dedicated practice resources focused on driving and measuring user adoption across sales and services teams post-deployment via training and change management best practices.
Ongoing Support
The true measure of a partner is long-term commitment. SuiteRep remains engaged as your trusted support resource before, during, and after implementation to advise, enhance, and assist as needs evolve.
Global Scale
With on-the-ground resources across 25+ countries, SuiteRep offers localized sales and consulting support attuned to the unique needs of each region. This global perspective ensures your unique business requirements are fully understood and translated in your CPQ configuration.
The SuiteRep Advantage for CPQ
While many solution providers dabble in various cloud products, SuiteRep’s partnership with NetSuite runs deep. Their consultancy was born in NetSuite, focusing exclusively on ERP and CRM. Over the years, 1000+ NetSuite implementations, and 500K+ hours logged in NetSuite have refined their blueprint to an artform.
For Configure-Price-Quote specifically, no partner offers more experience tailored to diverse industry verticals. Manufacturers with intricate pricing considerations trust SuiteRep’s technical know-how for custom CPQ capabilities beyond out-of-box NetSuite. Their structured methodology has lowered implementation risk and accelerated realization of sales efficiency benefits across enterprises worldwide.
From the initial sales process through to ongoing support years later, SuiteRep remains engaged at each step. Their project management approach combines industry best practices with lessons learned from past deployments to navigate potential pitfalls. SuiteRep’s seasoned solution architects design configurations promoting rapid user adoption across your sales organization. And their regional expertise provides localization advantages not found with generalist implementers.
By partnering with SuiteRep, expect a smoother implementation and faster utilization of NetSuite CPQ functionality compared to tackling a complex project solo. Their end-to-end guidance eliminates guesswork so your team can focus on selling not software. To learn more about how SuiteRep can make NetSuite CPQ a competitive differentiator for your sales organization, visit https://suiterep.com or contact their team.
